If Zapier Manager is giving your team problems — look no further.

Ben Greeley
4 min readDec 26, 2021

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In this article we’ll discuss ways to set up an incident management workflow.

  1. Break out of your Inbox

Zapier Manager has a nasty tendency to trap you in your inbox, waiting for errors and outages. The first integration you must make is to connect Manager to external notifications.

This can either be Slack,

Zapier for Slack

Or text messages.

Connect your Zapier-Manager to Sms integration in 2 minutes | Zapier

This will allow monitoring of your flow from anywhere.

2. Connect to Airtable

As of 2021, Manager creates week-length logs of Zap activity, and outputs a CSV file.

Connecting Airtable to Manager allows prioritizing Zap issues. This can be done in Airtable with if/then statements, using the Manager-generated CSV. How you prioritize errors depends on your needs.

Airtable also allows further customization of Slack and SMS alerts your team receives.

Your team can then use Airtable to create a dashboard of your error log. This can help in onboarding new team members by providing them visuals.

3. Connect to Datadog

Datadog’s integration with Zapier Manager provides error monitoring. Errors, task halting, usage limit excess — Datadog provides actions for these. Datadog makes error monitoring with Zap Manager simpler, but at the cost of a usage slot and task usage.

4. Using Webhooks

If Zaps are limited, a workaround is including a Code step in each Zap that sends a webhook. These can be sent to a designated endpoint that you can use for logging and analysis.

5. Monitoring Third-Party Zaps

Even under the best circumstances third-party Zaps may have downages of their own. Your team can subscribe to the individual app pages, or follow the Status Twitter.

You can connect this Twitter account to SMS

Or Slack.

If your team wants this all in one place, use Switchboard.

As of 2021, Manager creates week-length logs of Zap activity, and outputs a CSV file.

Connecting Airtable to Manager allows prioritizing Zap issues. This can be done in Airtable with if/then statements, using the Manager-generated CSV. How you prioritize errors depends on your needs.

Airtable also allows further customization of Slack and SMS alerts your team receives.

Your team can then use Airtable to create a dashboard of your error log. This will help new team members onboard by providing visuals.

3. Connect to Datadog

Datadog’s integration with Zapier Manager provides error monitoring. Errors, task halting, usage limit excess — Datadog provides actions for these. Datadog makes error monitoring with Zap Manager simpler, but at the cost of a usage slot and task usage.

4. Using Webhooks

If Zaps are limited, a workaround is including a Code step in each Zap that sends a webhook. These can be sent to a designated endpoint that you can use for logging and analysis.

This is a technically intensive method, and is not used by most NoCoders.

5. Monitoring Third-Party Zaps

Even under the best circumstances third-party Zaps may have downages of their own. Your team can subscribe to the individual app pages, or follow the Status Twitter.

You can connect this Twitter account to SMS

Or Slack.

If your team wants this all in one place, use Switchboard.

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